Governance
From intake of reports and inquiries through fact-finding, evidence preservation, decisions, and prevention of recurrence — we run all of it as one continuous operating cycle.
Our approach
As a company doing business in a regulated industry,
we place our responsibility to society, people,
and governance at the center of management.
Governance structure
Three layers — external experts, the committee, and the operating teams — carry everything from policy-setting to day-to-day operations.
External expert advisory
Including former police officials | Crisis management, exclusion of antisocial forces, legal compliance, IT evidence
Compliance & Governance Committee
Led by our committee officer | Policy-setting, decisions, periodic review
Operating teams
Executed, recorded, and shared by each department | Intake, verification, evidence preservation, response
Operating cycle
Intake and detection through prevention of recurrence form one loop, and each improvement feeds the next cycle's prevention.
Intake & detection
Dedicated channels and intake records. Detection via post review and monitoring
Fact-finding
Verification of rights, consent status, and applicability of the terms
Records & evidence
Recording and preserving the relevant information, response history, and logs
Decision & response
Committee review and expert consultation. Unpublishing, removal, restriction, termination
Action & prevention
Carrying out the action, confirming the cause, revising procedures and terms
Improvements are reflected in the terms of use, posting rules, and internal training, feeding the next cycle's prevention
Operating principle
We respond carefully and within the necessary scope, based on laws, our terms of use, personal data protection, and internal procedures.
Note: this structure does not indicate certification, endorsement, supervision, or partnership by any particular administrative or investigative authority.
